Fello

Fello was founded in 2013 with a mission to make all-things mobile subscriptions in Sweden easier, more flexible and with clearer terms. Today, Fello is an award winning mobile operator in Sweden, and they now operate as a subsidiary of the well-established and widely known international Swedish telco company Telia.

Mobile
Updated:
December 3, 2024

About Fello

Fello is an award-winning (Best Mobile Operator 2022 and 2023) Swedish mobile operator known for providing fair terms and affordable mobile subscriptions, without binding periods or cancellation fees. They have grown in popularity over the years and they utilize Telia's network, which is renowned for having among the best mobile coverage in Sweden.

Fello Mobile Plans

Fello offers mobile subscriptions with various data plans:

  • 3 GB: Great for light everyday usage.
  • 8 GB: A solid option for moderate everyday usage. 5G included.
  • 16 GB: Enough data for daily music and video streaming and moderate usage. 5G included.
  • 24 GB: A great option for more heavy daily mobile usage, HQ music and video streaming and gaming. 5G included.

Fello offers special discounts for students and seniors, and they have a very popular referral bonus where you get a free month when you invite a friend to join Fello.

Fello currently also have a really great special offer for all plans with 8GB data or more, where you get double data for your plan, and you get to keep the double data as long as you stay a Fello customer. You also get a 50% discount for your first 2 months. Read more about the offer and sign up here.

Benefits

No Binding Period
Award-Winning Mobile Operator
Popular Special Offers & Referral Bonuses

Required to sign up online

  • Swedish Personal Identity Number required
  • Swedish Address required
  • Mobile Bank-ID required

Customer Support

Phone
0770-33 22 22
Email
hello@fello.se
Chat
Yes ✅
Support in English
Yes ✅
Terms in English
No ❌
Website in English
No ❌

Reviews and Ratings

Fello have a very high customer satisfaction, with a 4.1/5 score on Trustpilot (~1400 reviews). This is one of the highest customer satisfaction score among Swedish mobile operators, it's to no surprise that Fello won Best Mobile Operator in Sweden both 2022 and 2023. In our analysis of comments and reviews from various sources, we list a summary of some of the most common customer praise and customer complaints about Fello below.

Praise by Customers

Customers appreciate Fello's affordable pricing, while still offering great and much-appreciated services.
Many customers praise Fello for excellent coverage, as they operate on Telia's network, which is known for its reliability across Sweden.
A lot of customers highlight Fello's responsive and helpful customer service, making Fello stand out in the Swedish mobile industry.

Complaints by Customers

Some customers express that they miss a dedicated Fello mobile app, which could improve the user experience.
Some customers point out that Fello lacks certain features, like the ability to purchase roaming packages outside the EU.

Read more on their website

In summary, Fello is a great, reliable and fair mobile operator in Sweden. Looking at their plans, pricing, and the overall high customer satisfaction, it's easy to understand why Fello has become a very popular mobile operator in Sweden. Check out Fello's latest offers and sign up for the best mobile plan for you now!

Go to Fello

Published by

Linus Norman
Founder & Head of Content

With over 10 years of experience in subscription management and a few years living abroad, I’m very excited to now help newcomers get settled here in Sweden. I’m a copy-junkie in charge of most of our content, and often find myself deep-diving into the most random topics for way too long.