ICA Insurance

ICA Insurance, owned by ICA Banken and a subsidiary of ICA Group, offers insurance policies for home insurance, car insurance, travel insurance and more. Launched in 2015, they are the first choice for a lot of Swedes not only regarding insurances, but also for banking and groceries, with a large number of local grocery stores and supermarkets. As a customer with ICA Insurance, you earn bonus points for your policies.

Home Insurance
Car Insurance
Travel Insurance
Cat Insurance
Dog Insurance
Updated:
September 16, 2024

About ICA Insurance

ICA Insurance (ICA Försäkring), founded in 2015, is a popular insurance provider in Sweden covering home insurance, car insurance, travel insurance, health insurance, pet insurance, and life insurance.

ICA Insurance is both an insurance company and an insurance broker (försäkringsförmedlare), and they offer their insurance policies through ERV Insurance (Travel Insurance), AXA (Life Insurance) and their own insurance company ICA Försäkring. They are also part of the larger ICA Group, which includes ICA Banken and the ICA Groceries & Supermarket chains.

ICA Home Insurance

ICA Insurances offers home insurances in the following categories:

  • Hyresrättsförsäkring (Home Insurance for Rentals): A home insurance for tenants, both first-hand and second-hand rentals, covering yourself, your rental and your belongings. This insurance is not only for apartment rentals, it also includes house and townhouse rentals, as well as if you rent a room.
  • Bostadsrättsförsäkring (Home Insurance for Condos): A home insurance for apartment owners, covering yourself, your apartment and your belongings.
  • Villahemförsäkring (Home Insurance for Houses and Townhouses): A combined insurance of Villaförsäkring and Hemförsäkring, covering both the house, the lot, yourself, and your belongings.
  • Hemförsäkring Student (Student Home Insurance): A home insurance tailored for students with a discount.

All ICA Home insurances include 60 days of travel insurance, all-risk (drulleförsäkring), ICA Bonuses, with additional add-ons (Plus packages) available for extra coverage.

Find the best plan and home insurance offer for you and your place with ICA Insurance here.

ICA Car Insurance

ICA Insurance offers a variety of options when it comes to car insurances, for all kinds of cars:

  • Trafikförsäkring (Third-party Liability Insurance/Traffic Insurance): Covers damages you cause to other people and their property while driving your car. To enhance your protection, you can opt for additional coverage. This insurance is legally required to have in Sweden, and you need to have it from the first day of owning your car.
  • Halvförsäkring (Partial Insurance Coverage): Typically includes additional protection against things like fire, theft, and glass damage.
  • Helförsäkring (Comprehensive/Full Insurance Coverage): Further covers damage to your own vehicle in the event of a collision. This is valuable if you own a new or expensive car that would be costly to repair or replace with your own funds.

ICA Insurance have an appreciated policy of a fixed car insurance price for 5 years, if you're not involved in any incidents, accidents or have other issues with your car. Machine coverage is applicabel for cars not older than 8 years or with a maximum of 12 000 Swedish miles (included in Partial + Full Coverage Plans). They also have a variety of available add-ons (Plus Packages ) for your car and offer ICA bonuses for your car insurance each year.

Learn more and find the right car insurance plan with ICA Insurance here.

ICA Travel Insurance

ICA Insurance offers 60 days of Travel Insurance through all their Home Insurance plan, with the additional possibility for extended coverage:

  • ICA Travel Insurance - Studies Abroad: Travel insurance customized for students studying abroad.
  • ICA Travel Insurance - Long-stay: Travel insurance for longer stays abroad with extended coverage.
  • ICA Travel Insurance for Seniors (70+): Travel insurance specifically for seniors (70+ years of age).
  • ICA Travel Insurance Backpacker: A travel insurance tailored for backpackers, coverage for up to 1 year.
  • ICA Travel Insurance Holiday: An add-on to the regular travel insurance included in ICA home insurance, for example to cover car rentals, holiday interruption and similar. You can also opt for the extra add-on for sports equipment.

Find more details and pick the travel insurance plan with ICA Insurance that suits you best here.

ICA Dog Insurance

ICA Dog insurance is also part of ICA's insurance portfolio with various options:

  • Coverage for up to 30 000 SEK for vet costs.
  • Coverage for up to 60 000 SEK for vet costs.
  • Coverage for up to 90 000 SEK for vet costs.
  • Coverage for up to 150 000 SEK for vet costs.

All ICA dog insurances include digital vet calls, you choose your deductible, and you get a 10% discount on ICA's own dog collection in ICA grocery stores and supermarkets.

Find the right dog insurance plan for you and your dog with ICA Insurance here.

ICA Cat Insurance

ICA Cat insurance is another part of ICA's wide insurance portfolio with various options:

  • Coverage for up to 30 000 SEK for vet costs.
  • Coverage for up to 60 000 SEK for vet costs.
  • Coverage for up to 90 000 SEK for vet costs.
  • Coverage for up to 150 000 SEK for vet costs.

All ICA cat insurances also include digital vet calls, you get tochoose your deductible, and you get a 10% discount on ICA's own cat collection in ICA grocery stores and supermarkets.

Read more details, get your quote and find the best dog insurance plan for you and your cat with ICA Insurance here.

Benefits

Earn ICA Bonus Points
60 Days Travel Insurance Incl. in Home Insurance
Multiple Add-ons Available

Required to sign up online

  • Swedish Personal Identity Number required
  • Swedish Address required
  • Mobile Bank-ID required

Customer Support

Phone
010-45 99 200
Email
forsakring@ica.se
Chat
Yes ✅
Support in English
Yes ✅
Terms in English
No ❌
Website in English
No ❌

Reviews and Ratings

Going through reviews of ICA Insurance, they have a solid 3.8/5 score on Trustpilot. They also earn a high score in Konsumenternas comparison, especially for their Home Insurance and Car Insurance. By digging into what customers say on various platforms, we've identified some of the most common praise and complaints about ICA Insurance, summarized below.

Praise by Customers

Many customers appreciate the straightforward and easy process for managing their insurance needs, including claims handling and sign-ups.
ICA's customer service is frequently praised for being knowledgeable, friendly, and service-oriented.
Several customers mention that ICA offers competitive prices, making it a good choice for those looking to cut down on costs.

Complaints by Customers

Some customers express a frustration over long response times and having difficulties reaching customer service regarding claims.
Some customers further highlight issues with claims being denied or delayed.

Read more on their website

To summarize, ICA Insurance is a well-known and appreciated insurance company and insurance broker in Sweden. The relatively high customer satisfaction score indicates satisfied customers, and the 60 day travel insurance included in the home insurance is a major plus, as well as their wide range of insurance plans. Check out the latest info and terms, and get your personal quote from ICA Insurance now!

Go to ICA Insurance

Published by

Linus Norman
Founder & Head of Content

With over 10 years of experience in subscription management and a few years living abroad, I’m very excited to now help newcomers get settled here in Sweden. I’m a copy-junkie in charge of most of our content, and often find myself deep-diving into the most random topics for way too long.